This may be my last blog for some time. My laptop has gone west and may take some time to fix so I have hijacked my Mother's laptop and am typing on that.
I have been staying with my Mum for the last week and i received a phone call on her behalf that went something like this
**ring**ring**
Me: "hello?"
Caller: May I speak to the man of the house?
Me: Is this a sales call?
Caller: No
Me: Look I will save you some time because I don't want anything
Caller: have you had a bad experience before from a call in the past?..
Me: No I am just not interested in buying anything
Caller:What is your problem with a phone call then
Me: Is there some thing specific you wanted to ask me?
Caller: So you are the man of the house?
Me : what is this call about or are you just wasting my time?
Caller: it is you who are Wasting my time
At which point I disconnected. I felt very angry. However I figured that the poor bugger in Bangalore where his call centre was based was probably having a worse time of it then. There was no need for the attitude though. I wondered just what it was he was trying to sell. It is the second time I have received a dodgy call from someone with an Indian accent. The last lady uttered an Anglo Saxon curse at me as I tried to hang up. Were they genuinely cheesed off at me or is this part of the Psychology. Get arsey with the customer because at least you are talking.
I felt a small pang of guilt at losing my temper with him as I wouldn't want to be in his shoes. A call centre or Bangalore. I, after all, am a middle class westerner with a comparatively comfortable lifestyle. He might sleep in a skip for all I knew
No comments:
Post a Comment